We strongly believe in our product quality and performance. Every DigitalHome product s goes thorough quality control testing before being shipped to you. A defective product is unlikely, but possible. We will replace the product within 3 days upon received once found out that it is defective. Also we offer 1 year warranty of our product.
DigitalHome Smart Lock is capable of generating a Smart Key or Electronic Key to be used to open the Smart Lock. This can be generated and be passed to other users using TTLock App for IOS/Android. There's no need to create duplicate keys or hiding mechanical keys behind the plants just to provide it guests or other members of family.
A Master PIN code, as the name suggests, allows master access to the lock. This means that the Master PIN code will always be able to unlock the DigitalHome smart lock that was paired to the user account.
To allow others to use a PIN code, you may wish to generate a PIN code for them, depending on the type of access you wish to grant them. This PIN code may then be shared through the app by Send Text Msg or Send by Weechat
Physical keys are provided with every DigitalHome lock which ensures that you will still be able to enter the house mechanically even if its batteries run out. It is recommended to keep at least one key on you at all times for such situations.
There is also a 9V jumpstart that gives the lock enough power for a PIN code unlock.