Installed the smart lock myself. Future improvement is to include reference to the online application.
I tried every possible connection to get this switch working, but it just does not work, either as a manual switch or wirelessly. I followed to instructions closely, but it just does not work. When I finally managed to get one of the switches to work, my light just kept flashing on and off. So, sorry I cannot give a good review for a non-working product.
Very convenient and easy to install and use. Like the rest of the digital home devices this can be accessed via the app. There is a little lag of about 2-3 seconds when the door sensor is triggered but satisfied with the performance.
Device was easy to set up. Resolution is clear and access via app is very convenient.
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I have a problem with the product I purchased the WiFi is not working and until now I haven’t got a response.
Highly recommended for those who want convenience. We no longer need to look for our keys when entering our home or worry about getting locked out. The device itself is really good—no problems so far. It’s also fairly priced considering all the features that it comes with.
I would like to commend the staff for assisting us in the installation. We had to change the orientation of the lock because our door opens differently and they were patient and helpful. 10/10 I would order other devices from digitalhome in the future.
I was hesitant at first to do this online purchase for a specific need of our School President. However, it is very convenient and I must say that the customer assistance I got was very very good. I sent a few emails for inquiry before doing the purchase and I received a call instead which I highly appreciate as it is very personalized. My emails were answered too by the same person. I am very satisfied with the first experience with the first purchase I made to the fact that it was installed and was attended to immediately when we had a problem - very efficient. The fact that the same person assisted me from the very first day up to my inquiries after it was installed and when we had a problem. Also, I like the fact that the person who installed it is the same person who came to assist when we had an issue with the product - it goes to show that there is consistency, I was not passed on to different people. Thank you Allen and to Rendel.
So far, so good. Haven't had any issues with the device the past few weeks since I have had it installed. Haven't had any issues with app either.
So convenient for my airbnb unit since I don't live in the property. Customer support is good as well. Answered all my inquiries and more.
highly recommended. Good for those who are in Airbnb business like me. No more waiting for clients just to hand over the keys. Very easy to use. Excellent service pre and after sales👍
This Smartlock works great especially for airbnb business. It's super convenient for guest, no worries in loosing keys and duplicating keys if you have multiple guests. I highly recommend this Smart lock not just for convenience but also for security purposes. This product was installed by Digital Home technician who was super nice and knowledgeable .
I brought over my Schlage Smart Door Locks, and even though it is similar technology to SCIENER M503 SMART LOCK, it was nowhere as good.
Very convenient. i dont need to worry anymore since i can open the door thru my phone :) i can even give temp passcode to my family and friends
It’s great. Commendable by my family. Thanks DigitalHome
Fashionable. Love it
I’m loving it. The DigitalHome response to my questions is very actively and responsibly
Im very happy with my purchase. Works perfectly.
pre-sales and after sales support is top-notch. Thanks!
The item arrived within less than a week and all my queries were addressed, they were very accommodating. They also offer installation services which is convenient. Though during installation the drill of the installer broke down so he had to manually finish the drilling of the hole with a hammer and chisel. This cracked the paint and the area of the door near the hole. Hopefully the paint and wood would not chip further.
No issues during the test, hopefully I won't experience any issues with the smart lock. Looking forward to using it starting today.
The product is very good and technician who installed it is very nice and friendly. The only problem for me is you need to be in proximity of the smartlock to receive the recorded logs, not airbnb friendly. They are selling another device to get real-time logs which will cost me more. Overall its a good device and reliable.
Looks simple yet elegant. Work well with even just Bluetooth connection, it unlocks right away. Great for airbnbs. You can also track who and when your lock was accessed
Modern design and easy to install.
I like it and even recommended to my family and friends. Its very easy to use and can be access wherever I am. Now i can track whose coming in to my unit and its a great help also for thosw who plan to enroll their home in AirBnB
Great product! Love how I can easily change passcodes with a specific date and time of validity using mobile app. Very convenient for me.
Thank you digital home for assisting me on installing the smart lock! I give 5 stars for the smart lock,services and assistance! It’s now easy for me to lock and unlock my door hassle free!
Smart Home Security